299vat FAQ — All Your Questions Answered in One Place

To register at 299vat you need: an active Bangladeshi mobile number, to be at least 18 years old, and a strong password. A national ID or passport is required for KYC verification. Registration is completely free.

No. Each person is allowed only one account. If multiple accounts are found linked to the same individual, all accounts will be closed, all bonuses forfeited, and balances may be confiscated.

Log in to your account and go to "Profile > KYC Verification". Upload clear photos of both sides of your National ID or passport. Verification is usually completed within 24 to 48 hours. Withdrawal limits remain restricted until KYC is complete.

On the login page Click the "Forgot password?" link, enter your registered mobile number, and you'll receive an OTP to set a new password. The whole process takes just 2–3 minutes.

Yes. You can request account closure by emailing support@299vat.click. Make sure to withdraw any remaining balance beforehand. Temporary or permanent self-exclusion is also available as part of responsible gambling.

Yes, you can update your mobile number from Profile Settings. You'll need to verify via OTP sent to your old number. If your old number is no longer active, please contact support.

299vat supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, USDT (crypto), and direct bank transfer. For more details, Payment Page see here.

Minimum deposit is ৳100. Minimum withdrawal is ৳300. Verified (KYC) accounts can withdraw up to ৳1,00,000 per day. Without KYC, the limit is significantly lower.

Mobile Pay, Nagad, and Rocket withdrawals typically arrive within 5–15 minutes. Bank transfers may take 1–2 business days. Withdrawals made between 11 PM and 6 AM may take a little longer.

Your balance usually updates within 5–10 minutes. If it hasn't, refresh the page. If it's still not showing after 15 minutes, contact support@299vat.click with your transaction reference number.

Bonus balance cannot be withdrawn directly. Once you meet the Wagering Requirement (typically 5x to 10x), the bonus converts to your main balance and becomes withdrawable.

Bet on over 30 sports including cricket, football, tennis, badminton, basketball, and volleyball. All major local and international tournaments are covered — IPL, BPL, World Cup, EPL, and more.

With live betting, you can place bets in real time while a match is in progress. Odds update every second. Reading the game and timing your bets well can significantly improve your chances. For detailed tips, Betting Tips see here.

Some bets can be cancelled within 30 seconds of placing them, provided the match hasn't started. Live bets are generally non-cancellable once confirmed. If Cash Out is available, you can recover a partial value.

If a match is abandoned or cancelled, your full stake is refunded. If at least 90% of the match is completed, bets are settled based on the result.

Minimum bet is ৳50. Maximum bet limits vary by event and market — typically up to ৳50,000 per bet on cricket and football. Limits are somewhat lower for live betting.

Your first deposit after registration earns a 100% welcome bonus of up to ৳10,000. A minimum deposit of ৳500 is required. The bonus is credited automatically — no separate request needed.

A Wagering Requirement is the condition that determines how many times you must bet before withdrawing a bonus. For example, a 5× WR means you need to place ৳5,000 worth of bets to withdraw a ৳1,000 bonus. Most betting markets count toward fulfilling the WR.

Latest Promotions Codes are updated regularly on the page. Enter the code in the "Promo Code" box at the time of deposit and the bonus will be credited instantly. Expired codes will not work.

A percentage of your net losses each day is returned as cashback the following morning — typically between 5% and 15% — credited directly to your main balance. Check the promotions page for specific offers.

Download Page The Android APK can be downloaded directly from the site. Before installing, go to your phone's Settings > Security and enable "Unknown sources". iOS users can access the full website through their mobile browser.

The most common cause is "Unknown sources" being disabled. Go to Settings > Security > Unknown sources and turn it on. If your phone's storage is low, free up some space by deleting files. Older Android versions (below 5.0) may not be supported. If the issue persists, App Page or contact support.

When a new version is available, you'll get an in-app notification when you open the app. Alternatively, On the download page to check the latest version number and compare. Always keep the app up to date for the best security and performance.

299vat does not currently have a native iOS app. However, using the website on Safari on an iPhone or iPad gives you the full app-like experience. Adding the site to your Home Screen makes it even more convenient.

Go to Profile > Security Settings > Two-Factor Authentication and enable it. You'll receive a code on your mobile each time you log in. With 2FA active, your account stays protected even if your password is compromised.

Never share them. No 299vat staff member will ever ask for your password or OTP. If you receive such a request, report it to support@299vat.click immediately and change your password.

Yes. 299vat uses 256-bit SSL encryption. Your personal data is never sold to third parties. For more details, Privacy Policy Read more.

Contact support@299vat.click immediately and change your account password. The support team will investigate and can temporarily lock the account if needed.