Privacy & Security

299vat Privacy Policy — Our Commitment to Protecting Your Data

Learn everything about how your personal data is kept safe at 299vat — how it's collected, used, and protected — all explained clearly in English.

Last Updated: January 2026 SSL-256 Encrypted Never Sold to Third Parties

How We Protect Your Privacy

An overview of 299vat's core data protection pillars

Industry-Standard Encryption

All your data is protected with 256-bit SSL/TLS encryption. From login to payment, every transaction is completed through an encrypted channel.

Secure Data Storage

Your personal data is stored on secured servers with multiple layers of protection against unauthorized access.

No Third-Party Sharing

Your data is never sold or shared with advertisers or any other third party. This is a strict, non-negotiable policy.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time.

Cookie Transparency

We clearly disclose which cookies we use and why. You can disable any non-essential cookies at any time.

Regular Security Audits

Our systems undergo regular security audits. Any vulnerabilities identified are addressed promptly.

Last Updated: January 2026

This Privacy Policy applies to the 299vat website and mobile app. By registering or using 299vat, you are deemed to have accepted this policy. We believe transparency is the best security.

01 Introduction & Scope

Welcome to the 299vat Privacy Policy. This policy outlines how we collect, process, store, and protect the personal information of users on our platform.

We understand how sensitive your personal information is. That's why privacy has been a top priority at 299vat from day one. Through this policy, we aim to be fully transparent — about exactly what data we collect, why we collect it, and how we keep it safe.

  • This policy applies to both the 299vat website (299vat.click) and the mobile app.
  • By registering, logging in, or using the platform, you are considered to have accepted this Privacy Policy.
  • Our Terms & Conditions Applicable in conjunction with this policy.
  • If anything is unclear, feel free to contact us directly.

02 What Data We Collect

299vat only collects data that is necessary to deliver our services and meet legal obligations. Collecting excessive or unnecessary information goes against our policy.

Data Type What We Collect Collection time
Identity Information Name, date of birth, national ID number Registration / KYC
Contact Information Mobile number, email address Registration
Financial Information Mobile banking number, transaction history Deposit / Withdrawal
Device Information IP address, browser type, device ID On every visit
Usage Data Betting history, session logs, preferences Platform Usage
KYC Documents ID photo, selfie Under Verification

We never store your full payment card number or PIN. Mobile banking transactions are processed directly through the respective payment gateway.

03 Purpose of Data Use

299vat uses your data only for specific, legitimate purposes. It is never used for any unauthorised purpose.

  • Account Management: For registration, login, and account verification.
  • Identity Verification (KYC): To comply with legal obligations and prevent money laundering.
  • Transaction Processing: To securely process deposits and withdrawals.
  • Customer Support: To resolve issues and provide support.
  • Security: To prevent fraud and account hacking.
  • Personalization: To improve your experience based on your preferences.
  • Contact: To notify you of important updates and promotions (with your consent).

We never sell your data to third parties for advertising purposes. You can unsubscribe from promotional emails at any time.

04 Data Sharing & Disclosure Policy

299vat does not share your personal data with third parties, except in a limited number of defined circumstances.

Recipients Reason Data Type
Payment Providers To process transactions Mobile number, amount
KYC Verification Services To verify identity ID document, photo
Law Enforcement Agencies To comply with legal orders Required Information
Security Auditor For system security audits Encrypted Logs

Outside of the cases listed above, your data will not be shared without your explicit written consent.

05 Data Retention Period

We do not retain your data indefinitely. Each type of information has a defined retention period.

  • Account data: up to a maximum of 5 Years (Legal obligation).
  • Transaction Records: 7 Years (In compliance with financial regulations).
  • KYC documents: after account closure 5 Years।
  • Session logs & cookies: 3 to 12 months।
  • Support Conversations: 2 years।

Once the retention period expires, data is securely deleted or anonymised so that identification is no longer possible.

06 Our Security Measures

299vat uses industry-standard technology and practices to protect your data. Our security framework operates on multiple layers.

1
SSL/TLS 256-Bit Encryption

All data transmissions are encrypted. You can verify this by checking for the padlock icon in your browser.

2
Two-Factor Authentication (2FA)

An extra layer of security at login. Your identity is verified via mobile OTP.

3
Firewall & DDoS Protection

Advanced server-level firewalls and intrusion prevention systems are actively in place.

4
Regular Security Audits

An independent team of experts conducts regular penetration tests and security assessments.

5
Suspicious Activity Monitoring

Our automated system monitors account activity 24/7 to detect unusual patterns.

07 Cookie Policy

299vat uses various types of cookies on its website and app. Cookies are small text files stored on your device.

Cookie Type Purpose Retention Period
Essential Cookies Login sessions, security tokens After Session Ends
Functional Cookies Language preferences, user settings 30 days
Analytics Cookies Usage patterns for platform improvement 90 Days

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.

08 Your Data Rights

As a 299vat member, you have several important rights regarding your personal data.

Right to Access

You can find out exactly what information we hold about you.

Right to Rectification

You can correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data, subject to certain conditions.

Right to Object to Processing

You can object to the use of your data for specific purposes.

Right to Data Portability

You can request a copy of your personal data at any time.

Right to Restriction

You may request that processing of your data be restricted under certain circumstances.

To exercise these rights support@299vat.clickto send us an email. We will respond within 30 days.

09 Children's Privacy

299vat is a platform exclusively for adults (18+). We do not knowingly collect any information from individuals under the age of 18.

  • Age is verified at the time of registration.
  • Any account found to belong to a minor is terminated immediately.
  • All data is permanently deleted.

If a child or any minor you know has been using 299vat, please contact us immediately. We will take swift action.

10 Third-Party Services & Links

299vat uses certain third-party services that help us maintain and improve our platform. Each of these services has its own privacy policy.

  • Payment Gateway: Mobile Pay, Nagad, and Rocket are governed by their own privacy policies.
  • KYC Services: Licensed service provider for identity verification.
  • Analytics tools: Anonymous usage data is analyzed to help improve the platform.

Third-party services use your data solely for the specified purpose, and all of them are required to comply with our privacy standards.

11 Privacy Policy Changes

299vat may update this Privacy Policy at any time in response to changing circumstances or legal requirements.

  • For significant changes, you will be notified at least 7 days in advance via email or in-app notification.
  • The date of any update will always be displayed at the top of this page.
  • Continuing to use the platform after any changes takes effect as acceptance of the updated policy.
  • Contact support if you need a copy of a previous version.

Keep notifications enabled on your account to stay updated on the latest policy changes. We will actively notify you of any updates.

12 Contact & Complaints

For any privacy-related questions, concerns, or complaints, contact us directly. We will respond within 48 hours.

  • Email: support@299vat.click
  • Live Chat: Available on the platform 24/7.
  • Data Deletion Request: Use "Data Deletion Request" as the email subject.
  • Data Correction: Include "Data Correction Request" in the subject line of your email.

Your privacy is our top priority. Feel free to reach out with any concerns.

Privacy FAQs

What our members ask most

No, never. Under no circumstances does 299vat sell your personal data to third parties. This is a core principle with no exceptions.

Yes. All payment transactions are secured with 256-bit SSL encryption. We never store your full card number or PIN. Mobile banking transactions are processed directly through our payment gateway.

Yes, you can request deletion of your data. However, certain information must be retained for a specified period due to legal obligations. Email us at support@299vat.click with the subject line "Data Deletion Request".

KYC documents are retained for up to 5 years after account closure, as required by financial regulations. They are securely deleted once the retention period ends.

Yes, you can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any promotional email, or by emailing support@299vat.click. Please note that essential account notifications cannot be turned off.
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Your data is secure — get started with peace of mind

Your privacy is fully protected at 299vat. Register now and start your journey on Bangladesh's most trusted betting platform.

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